Legal notice

Privacy Policy
This Privacy Policy describes how personal data and information of the User is collected, used and shared when visiting or making a purchase at “Luau Fashion Brands S.L.”, with VAT number B75780734 and registered address at C/Girona 36, 43877 Sant Jaume d’Enveja (Tarragona, Spain), through https://www.luaustudio.com (the “Website”). Luau Studio recommends that the User reads this Policy carefully to understand how we handle their personal data.

Personal data collected and purpose

“Luau Fashion Brands S.L.”, with VAT number B75780734 and registered address at C/Girona 36, 43877 Sant Jaume d’Enveja (Tarragona, Spain), is responsible for the proper use of the information collected, such as information about the User’s device, including web browser, IP address, time zone and some of the cookies installed on their device. Additionally, while the User browses the Website, we collect information about the web pages or individual products they view, the websites or search terms that referred them to the Website, and how they interact with it.

In certain cases, the User may be asked to provide certain personal data, which may include, primarily, name, surname, address, email, phone number and, in the case of a purchase, credit card number, billing information and shipping address. In these cases, Luau Studio will provide the User with the necessary information as established by applicable regulations.

The purposes of data processing include, where permitted by applicable regulations:

  • Improving navigation, security and management of the Website.
  • Conducting studies related to the use of the Website, including through anonymised information.
  • Informing users about legal matters, only where permitted by regulations.

Device information collected through:

  • Cookies: data files placed on the User’s device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, please refer to Luau Studio’s Cookie Policy.
  • Log files: track actions occurring on the Website and collect data such as IP address, browser type, internet service provider, referring/exit pages and date/time stamps.
  • Web beacons, tags and pixels: electronic files used to record information about how the User browses the Website.

How User information is processed and shared

Luau Studio uses the collected information and data to process orders placed through the Website (including processing payment information, arranging shipping and providing invoices and/or order confirmations), to detect potential risks and fraud (in particular, the User’s IP address), and generally to improve and optimise the Website (for example, by generating analytics on how customers navigate and interact with the Website and evaluating the success of marketing and advertising campaigns).

Luau Studio shares User information with third parties such as Shopify for online purchases. Please refer to Shopify’s privacy policy for more information on how they process User data.

Luau Studio also uses Brevo for email marketing. More information on how this company uses User personal information can be found on their website.

Luau Studio uses Shopify Payments and PayPal for payments. More information on how these companies use User personal information can be found on their websites:

Luau Studio also uses Facebook Pixel and TikTok Pixel for advertising. More information on how these companies use User personal information can be found on their websites:

Luau Studio uses Zapier for application integration. More information on how this company uses User personal information can be found on their website: https://zapier.com/legal

Luau Studio may also share User personal information to comply with applicable laws and regulations.

Exercising User rights

The User may exercise the following rights:

  • Right of access to their personal data and knowledge of the processing carried out.
  • Right to withdraw their consent.
  • Right to rectify any incorrect personal data.
  • Right to erasure of their personal data.
  • Right to request the restriction of processing of their personal data where accuracy, lawfulness or necessity of the processing is in doubt.
  • Right to data portability, where a contractual relationship or consent exists.
  • Right to object to the processing of their personal data.

To exercise these rights, the User may write to shop@luaustudio.com, providing proof of identity. The User may also contact the Spanish Data Protection Agency if they consider that a breach of data protection legislation has occurred in relation to the processing of their personal data.

Cookies

This Website will only use cookies when the User has given their prior consent, as indicated upon first accessing the Website and under the terms developed in the Cookie Policy section.

Minors

Minors are not authorised to use the services of this Website unless prior authorisation from their parents, guardians or legal representatives has been provided. These will be the sole responsible parties for all acts carried out through the Website by the minors in their care.